FAQs Archive | Appliance Repair Brothers

Q: Do you offer a warranty on microwave repairs?

Yes. We use original parts and give a 90 day warranty on all repairs and manufacturer parts.

Q: Why is my microwave turntable not turning?

Make sure the glass tray and the roller ring are seated correctly and that nothing is blocking them. If the tray still does not turn, the turntable motor or its coupler may have failed. A turntable that does not turn leads to uneven heating with hot and cold spots in your food. Replacing the motor is usually a quick repair.

Q: Why did my microwave stop working completely?

When the display is dark and nothing responds, first check the outlet and the circuit breaker. If there is power, a blown main fuse or thermal fuse is a common cause, often triggered by a faulty door switch. A failed control board can also stop the microwave. Because a blown fuse usually means another part has failed, the fuse should be replaced only after the cause is found. Our technician will find the root cause so the problem does not come back.

Q: Why is my microwave running but not heating?

If the light comes on and the turntable turns but food stays cold, the problem is usually in the high-voltage circuit that powers the magnetron: a failed magnetron, high-voltage diode, capacitor or transformer, or a blown thermal fuse. These parts carry dangerous voltage even when the microwave is unplugged, so this is not a safe do-it-yourself repair. A trained technician can test the circuit and replace the failed part.