FAQs Archive | Page 2 of 9 | Appliance Repair Brothers

Q: Do you offer a warranty on dishwasher repairs?

Yes. We give a 90 day warranty on all repairs and manufacturer parts.

Q: Is it better to repair or replace my dishwasher?

In many cases repair is the better choice: worn gaskets, hoses, pumps, latches and inlet valves can be replaced and the dishwasher can keep working for years. Replacement makes more sense when the tub itself is cracked or rusted through, or when the repair cost is close to the price of a new unit. After diagnosing your dishwasher, our technician will tell you honestly whether the repair is worth it.

Q: How much does dishwasher repair cost?

The cost depends on the problem, the part that needs to be replaced and your dishwasher model. Cleaning a clogged drain path costs much less than replacing a pump or control board. At Appliance Repair Brothers our technician diagnoses the problem first and explains what is wrong, what is needed to fix it and how much the repair will cost before any work begins, so you can decide with all the facts.

Q: Why won't my dishwasher start or finish a cycle?

If nothing happens when you press start, check that the door is fully latched and that the outlet or breaker has power. A dishwasher will not run if the door latch or door switch has failed. If it starts but stops mid-cycle, the cause is often the water inlet valve, the float switch, the heating element, a temperature sensor or the control board. Many models show an error code in this case. A technician can read the code and test these parts to find the one that is stopping the cycle.

Q: What should I do if my dishwasher is leaking?

Stop using the dishwasher and wipe up the water to protect your floor and cabinets. Leaks most often come from a worn door gasket, a loose or cracked inlet or drain hose, a failed pump seal, or too much or the wrong kind of detergent causing excess suds. Check the door seal for debris and make sure you use dishwasher detergent only. If the leak continues, schedule a dishwasher repair so a technician can find the exact source and test the unit with a full cycle.

Q: Why are my dishes still dirty after a full cycle?

Dirty or soapy dishes usually point to a problem with water temperature, water flow or detergent delivery. Clogged spray arms, a weak circulation pump, a restricted water inlet valve or a detergent dispenser that does not open on time can all reduce cleaning power. Cleaning the filter and spray arms and loading the racks so the arms can turn freely often helps. If results do not improve, our technician can test the pump, inlet valve and dispenser and replace the part that is failing.

Q: Why is my dishwasher not draining?

Standing water in the bottom of the tub usually means something in the drain path is blocked or has failed. The most common causes are a clogged filter or sump, a jammed or failed drain pump, a kinked or clogged drain hose, or a blocked connection at the garbage disposal. Start by cleaning the filter and checking that the disposal is clear. If water still stays in the tub, a technician should check the pump and hose before standing water causes odors or leaks.