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You know when is the only time that you don’t think about your washing machine? When it is working perfectly! And when it is not… well that’s when your whole world comes crashing down.
And that’s when you should call us!
Experienced Washer Repair Professionals
Same Day or Next Day Service
Fast and Accurate Diagnostics
99% of the Breakdowns Fixed on the Spot
Only Original Parts for 100% Quality Performance
90 day warranty on all repairs and manufacturer parts

Service Area
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Frequently asked questions.
Frequently asked questions.
When your washer stops working, you don’t just lose an appliance – your whole household routine is affected. Our
professional washer repair service is designed to make the process as simple and stress-free as possible,
from the moment you contact us until your washing machine is running smoothly again. On this page, we’ll walk you through
each step of how Appliance Repair Brothers handle washing machine repair, what you can expect from our
technicians, and why local homeowners in Philadelphia, South Jersey and the surrounding areas trust us with their laundry appliances.
For full details or to book a visit, you can always go directly to our
Washing Machine Repair Service page.
Use the quick links below to jump to the section that interests you:
- Step 1 – Requesting washer repair service
- Step 2 – Professional in-home diagnosis
- Step 3 – Fast, efficient washer repair
- Common washing machine problems we fix
- Why choose Appliance Repair Brothers for washer repair
- How to schedule your washer repair service
Step 1 – Requesting washer repair service
The first step is simply to reach out. You can call us during business hours or submit a request online. When you contact
Appliance Repair Brothers for washer repair service in Philadelphia and New Jersey, our team will gather a
few important details:
- The brand and model of your washing machine (if available).
- A short description of the problem – for example, “washer not spinning,” “machine leaking,” “door won’t lock,” or “error code on the display.”
- Your address and preferred time window for the visit.
We know a broken washer can’t wait, so we do our best to offer same-day or next-day appointments whenever
possible. Instead of leaving you guessing, you’ll receive a clear time frame for your technician’s arrival, and in most cases
our tech will call you before heading to your home.
Step 2 – Professional in-home diagnosis
Once your appointment is scheduled, a certified technician arrives at your home with the tools and common replacement parts
needed for most washing machine repairs. The diagnostic process is a crucial step to make sure we solve the
actual root cause of the issue, not just the visible symptom.
During diagnosis, your technician will typically:
- Visually inspect the washer, hoses, and surrounding area for obvious leaks or damage.
- Run a test cycle (if possible) to observe the behavior – no draining, no spinning, loud noises, error codes, and so on.
- Check key components such as the lid switch or door lock, drain pump, drive belt, motor, shock absorbers, suspension rods, and control board.
- Verify the electrical and water connections and confirm that water pressure and drainage are adequate.
After the inspection and tests, the technician will explain exactly what is wrong with your washer in clear, simple terms,
not technical jargon. You’ll get an upfront price quote for the repair, including parts and labor, so you
can decide whether to proceed before any work is done.
Step 3 – Fast, efficient washer repair
If you approve the estimate, our technician starts the repair right away. Because our vans are stocked with many
frequently-used parts, most washer repairs are completed in a single visit. This saves you time and gets
your laundry schedule back on track quickly.
Depending on the diagnosis, the repair may include:
- Replacing a faulty drain pump when the washer won’t drain or shows standing water in the tub.
- Installing a new drive belt or motor coupling if the drum doesn’t spin or agitate properly.
- Repairing or replacing the door lock / lid switch when the washer won’t start or keeps stopping mid-cycle.
- Fixing leaks by replacing inlet hoses, tub seals, or drain hoses and tightening loose connections.
- Addressing unbalanced drum issues and worn shock absorbers that cause loud banging noises during spin.
- Troubleshooting and replacing a defective control board, timer, or sensor when digital error codes appear or cycles won’t complete.
Every repair is completed according to manufacturer guidelines, using appropriate parts and professional tools. After the
work is done, the technician runs at least one test cycle to confirm that your washing machine is functioning correctly and
that the original problem has been fully resolved.
Common washing machine problems we fix
Our washer repair technicians handle a wide range of issues for both top-load and front-load machines. Some
of the most common problems we see in homes across Philadelphia and New Jersey include:
- Washer not spinning or agitating – Often caused by a worn belt, faulty lid switch, motor problems, or a failed control board.
- Washer not draining – Frequently linked to a clogged drain pump, blocked drain hose, or defective pump motor.
- Leaking washer – May be due to damaged hoses, loose connections, a cracked tub, a failing door seal, or issues with the dispenser.
- Washer won’t start – Could be related to the power supply, door lock mechanism, control board failure, or a blown fuse.
- Excessive vibration or loud noises – Results from unbalanced loads, worn bearings, broken suspension rods, or shock absorbers.
- Bad smells or mold – Common in front-load washers when moisture and detergent residue build up around the door gasket and drum.
- Error codes on the display – Modern washers show specific codes when something is wrong; our technicians interpret these codes and fix the underlying fault.
Rather than guessing or replacing your washer prematurely, scheduling a professional washer repair service
can extend the life of your appliance and save you money compared to buying a new machine.
Why choose Appliance Repair Brothers for your washer repair?
There are many reasons homeowners rely on our team when they need reliable
washing machine repair in the Philadelphia area:
- Local experts – We are a local company serving Philadelphia and nearby New Jersey communities, so you’re not dealing with a distant call center.
- Factory-authorized experience – Our technicians are trained to work on major washer brands and models, from older units to the latest high-efficiency machines.
- Transparent pricing – You receive a clear estimate before any work starts, with no surprise charges at the end.
- Same-day or next-day service whenever possible – We understand how urgent a broken washer can be for a busy household.
- Respect for your home – Technicians work carefully, protect your floors where needed, and clean up the work area before leaving.
- Focus on long-term reliability – Our goal is not just to get your washer running today, but to help it stay reliable, with tips on proper use and maintenance.
This combination of technical skill, friendly service, and honest communication is what makes our
washer repair service a trusted choice for so many local families.
How to schedule your washer repair service today
If your washing machine is giving you trouble – whether it’s not spinning, leaking, making loud noises, or refusing to start –
it’s best not to wait. Small issues can quickly turn into bigger, more expensive problems if they’re ignored. Instead, let a
professional diagnose and repair the fault before it causes water damage or a complete breakdown.
To schedule your appointment, you can:
- Call our team during business hours to speak with a live representative and reserve a convenient time slot.
- Use the online form on our dedicated
Washer Repair Service page to request a visit at a time that works for you.
Once your repair is complete, your washer should return to doing what it does best – quietly and efficiently handling your
laundry, without leaks, errors, or unpleasant surprises. If you’re currently dealing with any kind of washer problem in
Philadelphia or the surrounding New Jersey area, reaching out to Appliance Repair Brothers is the fastest way to get your
laundry routine back to normal.
If your washing machine is not spinning, it could be due to a faulty lid switch, a worn-out drive belt, a malfunctioning motor, or an unbalanced load. A washer’s spin cycle is crucial for removing excess water from clothes, so if it stops working, your laundry will remain soaked. First, check if the lid is closing properly, as some washers have a safety switch that prevents spinning when the lid is open. If the problem persists, you may need professional washer repair service to diagnose and fix the issue.
Several signs indicate that your washing machine may need professional repair:
- Washer not draining or spinning
- Loud noises, such as banging, grinding, or squeaking
- Leaking water from underneath the machine
- Clothes coming out too wet after the spin cycle
- Foul odors even after cleaning
- Washer not turning on at all
If you notice any of these issues, Appliance Repair Brothers can provide expert washer repair service to restore your machine’s performance.
The cost of washer repair varies based on the issue and type of machine. Simple repairs, such as replacing a lid switch or drain pump, typically cost between $100-$250. More complex repairs, such as fixing the motor or control board, may range from $300-$500. Our technicians at Appliance Repair Brothers provide upfront pricing and no hidden fees for all washer repair services.
Loud noises during a wash cycle may indicate a problem with the drum bearings, drive belt, or shock absorbers.
- Banging or thumping – Your washer may be unbalanced due to unevenly distributed laundry. Try redistributing the load.
- Grinding sounds – This could be caused by worn-out bearings or a broken motor coupler.
- Squeaking noises – A loose or damaged belt may need to be replaced.
Ignoring these noises can lead to more severe damage, so it’s best to schedule a washer repair service as soon as possible.
If your washing machine isn’t draining, there may be a clogged drain hose, a faulty drain pump, or a malfunctioning lid switch. Start by checking for any obstructions in the drain hose. If the hose is clear and the issue persists, the drain pump may need repair or replacement. A professional technician can inspect your washer and fix the drainage issue to prevent further damage.
Most washer repairs take between 1 to 3 hours, depending on the complexity of the issue. Simple repairs, such as replacing a drain pump or lid switch, can be done in under an hour. More complex issues, like fixing a faulty control board or motor, may take longer. At Appliance Repair Brothers, we aim to provide same-day washer repair service to minimize inconvenience.
If your washing machine is less than 8-10 years old, it’s usually more cost-effective to repair it rather than replace it. However, if your washer is over 12 years old and frequently breaks down, investing in a new energy-efficient model may save you money in the long run. Our washer repair technicians can assess your machine and recommend the best course of action based on the condition of your appliance.
A foul odor from your washer is usually caused by mold, mildew, or detergent buildup. To eliminate odors:
- Run a hot water cycle with vinegar and baking soda once a month.
- Clean the rubber door gasket (for front-load washers) to remove trapped moisture and detergent residue.
- Leave the washer door open after each wash to allow proper air circulation.
- Use high-efficiency (HE) detergent to reduce soap scum buildup.
If the smell persists, a professional washer repair service may be needed to inspect and clean internal components.
A leaking washing machine can be caused by several issues, including:
- Loose or damaged water hoses – Check for cracks or leaks in the supply hoses.
- Faulty water inlet valve – A worn-out valve can cause water to leak even when the machine is off.
- Clogged or damaged drain pump – Water may not be draining properly, leading to overflow.
If you notice water pooling under your washer, turn it off immediately and contact a washer repair specialist to prevent further damage.
Yes! At Appliance Repair Brothers, we understand the urgency of a broken washing machine. That’s why we offer same-day washer repair services in Philadelphia and surrounding areas. Our experienced technicians carry most common replacement parts to fix your washer on the first visit. Call us today to schedule an appointment!












