Frequently asked questions.

Frequently asked questions.

Discover expert insights from Appliance Repair Brothers in Philadelphia, PA! Learn about our services, appliance types we repair, warranties, and scheduling tips

What are the most common dishwasher problems that require professional repair, and how does your dishwasher repair service help homeowners in Philadelphia and New Jersey?

Your dishwasher is supposed to make life easier, not harder. When dishes come out dirty, the cycle never finishes, or water leaks onto your kitchen floor, it is a clear sign that something is wrong. While a few minor issues can sometimes be solved with simple maintenance, recurring problems usually mean you need a professional dishwasher repair service. Below, we will walk through the most common dishwasher issues we see in homes across Philadelphia and nearby New Jersey communities, what they typically mean, and how Appliance Repair Brothers provide fast, reliable dishwasher repair to get your kitchen back to normal. If you are ready to learn more or schedule a visit right now, you can always go directly to our dedicated Dishwasher Repair Service page.

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Dishes not getting clean or still soapy

One of the most common reasons homeowners call for dishwasher repair in Philadelphia is that dishes simply are not getting clean. You may notice food particles stuck to plates after the cycle, cloudy film on glasses, or silverware that comes out greasy. In some cases, you might even find that detergent tablets are still partially intact in the dispenser at the end of the wash. While water quality and loading habits do play a role, persistent problems typically point to an issue inside the appliance.

During a professional dishwasher repair service, our technician will start by confirming that water is entering the dishwasher at the correct temperature and pressure. Dishwashers need adequately hot water to dissolve detergent and break down food residue. If the water is too cool, if the inlet valve is partially restricted, or if there is a problem with the circulation pump, cleaning performance will suffer. We inspect the spray arms for clogs, check the circulation pump for proper operation, and make sure the wash motor is generating enough force to reach all racks.

We also look at the detergent dispenser and rinse aid system. A dispenser that does not open fully or opens at the wrong time can leave detergent undissolved, while insufficient rinse aid can result in cloudy, spotty glasses. In many cases, a combination of professional cleaning, part replacement, and small adjustments can dramatically improve your dishwasher’s performance and restore sparkling results.

Dishwasher not draining or standing water in the bottom

Another very common complaint is a dishwasher that will not drain properly. You might open the door after a cycle and find several inches of water sitting in the bottom of the tub, or you may notice a foul odor coming from stagnant water that never fully pumps out. Standing water is more than just unpleasant; it can attract pests, lead to mold growth, and even cause leaks if the water overflows.

Our technician will begin by inspecting the dishwasher’s drain path. We look at the drain filter and sump area inside the tub to remove trapped food, labels, glass, or debris. We then check the drain pump to see if it is blocked, jammed, or electrically failed. On many installations, the dishwasher drain hose connects to a garbage disposal or directly to the sink drain. If the hose is kinked, clogged, or improperly installed without a proper high loop or air gap, drainage problems are likely.

As part of our dishwasher repair service, we clear blockages, test the pump, and confirm that water can move freely out of the dishwasher and into the household plumbing. Once the root cause is resolved, the dishwasher should complete cycles without leaving water in the tub, reducing odors and making the appliance safe and hygienic to use again.

Leaks, puddles, and water under the dishwasher

Finding water on the floor near your dishwasher is always a cause for concern. Even a small, slow leak can damage floors, cabinets, and subfloors over time. Some leaks appear as obvious puddles in front of the appliance, while others show up as dampness on the sides, warped toe-kicks, or water in the basement ceiling directly below the kitchen. Because leaks can come from several different sources, a systematic inspection is essential.

When you schedule dishwasher leak repair with Appliance Repair Brothers, our technician checks the most likely leak points first. These include the door gasket and door seal, which can crack, compress, or collect debris that prevents a tight seal. We also inspect the inlet hose, drain hose, and hose connections for drips or loose clamps, as well as the circulation pump and drain pump housings for cracks or seal failures.

If your dishwasher has a plastic tub, we look for damage or warping, and on stainless steel models we check around seams and internal joints. In some cases, over-sudsing from the wrong detergent or too much soap can cause water and foam to leak out, even when the appliance is in good condition. Our dishwasher repair service identifies the exact source of the leak, corrects it, and tests the appliance with a full cycle to confirm that the problem is resolved and no more water is escaping.

Dishwasher will not start or will not complete a cycle

A dishwasher that will not start at all, or one that stops mid-cycle and leaves you guessing, can be especially frustrating. You might press the buttons and hear nothing, see lights flash but no water enter, or find that the dishwasher stalls at the same point in every cycle. While it might be tempting to keep resetting or unplugging the unit, these symptoms usually require professional diagnosis.

When you call us for dishwasher repair service in Philadelphia, our technician will first confirm power at the outlet, then move on to key safety and control components. We often check the door latch and door switch, because the dishwasher will not run if it thinks the door is open. If the latch is misaligned or the switch has failed, the control board will prevent operation. We also inspect the control panel and main control board for signs of damage, corrosion, or failed relays, especially if certain buttons are unresponsive or only some functions work.

For dishwashers that start but do not finish, we look at components that manage water levels, heating, and timing, such as the water inlet valve, float switch, heating element, and temperature sensor. Many modern dishwashers will stop or display error codes if they cannot reach the correct water level or temperature. Our goal is to identify the precise component causing the interruption and replace it so your dishwasher can run complete cycles reliably again.

Strange noises, odors, and performance issues

While dishwashers are not silent, new or unusual sounds can signal that something is wrong. You might hear grinding, rattling, humming, or squealing during certain parts of the cycle. Bad smells are another sign of trouble, especially when they do not go away after cleaning the filter and running a wash with a dishwasher cleaner.

During a professional dishwasher repair service, we listen for unusual noises and track them down to specific components. Grinding or rattling can come from debris in the pump, a failing circulation motor, or loose items trapped in the spray arms. A loud hum that does not change may mean the motor is stuck or failing. We remove obstructions, inspect moving parts, and replace worn or damaged components before they cause more extensive damage.

As for odors, we go beyond surface cleaning. Our technician checks the filter, sump, and internal hoses for trapped food and grease, verifies that the drain line is not allowing wastewater to back up into the dishwasher, and confirms that the unit is heating properly during the final rinse and dry. Proper water temperature is important not just for cleaning dishes but also for reducing bacteria and smells. Once the underlying causes are resolved, your dishwasher should run more quietly and smell fresh again.

Why choose Appliance Repair Brothers for dishwasher repair?

Homeowners in Philadelphia and nearby New Jersey communities choose Appliance Repair Brothers for dishwasher repair service because we combine technical expertise with straightforward, friendly communication. When you invite us into your home to repair your dishwasher, you can expect several important advantages that help protect your time, your kitchen, and your peace of mind.

  • Local professionals who understand how essential a reliable dishwasher is for busy households and who respond quickly when problems appear.
  • Experienced technicians trained to work on a wide variety of brands and models, from basic dishwashers to high-efficiency, sensor-driven units with advanced wash cycles.
  • Clear, upfront pricing that explains what is wrong, what is needed to fix it, and how much the repair will cost before any work begins, so you can make an informed decision.
  • Quality parts and proper repair procedures that follow manufacturer guidelines, helping to restore performance and extend the life of your appliance.
  • Respect for your home – we protect surrounding cabinets and flooring, work carefully in your kitchen, and clean up our work area before we leave.

Our mission is to restore your dishwasher to reliable performance so you can load it, press start, and trust that everything will come out clean, dry, and ready to put away.

How to schedule your dishwasher repair service

If your dishwasher is not cleaning well, not draining, leaking, making strange noises, refusing to start, or showing any other worrying symptoms, it is best not to wait and hope the problem goes away on its own. Dishwashers rarely fix themselves, and continuing to run a malfunctioning unit can lead to more expensive repairs, water damage, or even electrical issues. A timely visit from a professional dishwasher repair service can protect your kitchen and save you from hand-washing endless piles of dishes.

To schedule service with Appliance Repair Brothers, you can call our office during business hours to speak with a member of our team and choose a convenient appointment window, or you can use the online form on our Dishwasher Repair Service page to request a visit at any time.

Once your appointment is confirmed, a skilled technician will arrive, carefully diagnose the problem, explain your options in clear, simple language, and provide a detailed plan to repair your dishwasher. With our help, you can get back to enjoying the convenience of a dependable dishwasher and a kitchen where cleanup is quick, efficient, and stress-free.