Frequently asked questions.

Frequently asked questions.

Discover expert insights from Appliance Repair Brothers in Philadelphia, PA! Learn about our services, appliance types we repair, warranties, and scheduling tips

How do I know when my refrigerator needs professional repair, and how does your refrigerator repair service help homeowners in Philadelphia and New Jersey?

A refrigerator is one of the few appliances in your home that runs 24/7. When it starts to fail, you don’t just lose convenience –
you risk spoiled food, water damage, and higher energy bills. Many homeowners are unsure whether strange noises, warm spots, or
occasional leaks mean they need a professional refrigerator repair service or if it is something they can ignore.
Below, we’ll explain the most important warning signs, what they usually mean, and how
Appliance Repair Brothers diagnose and repair refrigerators for families throughout Philadelphia and nearby New Jersey.
For full details or to schedule a visit, you can always go directly to our

Refrigerator Repair Service
page.

Use these quick links to jump to each section:

Refrigerator not cooling properly

One of the clearest signs you need refrigerator repair is when the interior no longer feels as cold as it should.
Maybe milk spoils sooner than usual, vegetables wilt quickly, or the freezer section can’t keep ice cream firm. While it may be
tempting to simply lower the temperature setting, this usually does not fix the underlying problem and can strain the system further.

When you contact us about a fridge that is not cooling, our technician will:

  • Check the temperature settings and verify the actual temperature with a thermometer.
  • Inspect the door gaskets for gaps, cracks, or wear that allow cold air to escape.
  • Examine the condenser coils and clean them if they’re clogged with dust and pet hair.
  • Test the evaporator fan, condenser fan, and compressor to ensure they are operating correctly.
  • Evaluate defrost components, such as the defrost heater, thermostat, and control board, especially if the freezer is packed with ice.

A refrigerator that runs but does not cool could have a failing compressor, restricted sealed system, or faulty sensors.
Our refrigerator repair service focuses on identifying the exact cause, not just the symptom, so we can
provide an honest recommendation and a clear quote before doing any work. In many cases, replacing a defective fan motor, sensor,
or control part is enough to restore proper cooling and extend the life of your appliance.

Strange noises and constant running

Modern refrigerators are designed to be relatively quiet, so new or unusual noises are often a warning sign. If you hear
clicking, humming, buzzing, rattling, or loud grinding sounds, it may indicate that a component is wearing out.
Another red flag is a refrigerator that seems to run almost constantly, cycling on and off without much rest.

During a service visit, we can:

  • Listen carefully to locate the source of the noise – behind the fridge, inside the freezer, or near the compressor area.
  • Inspect the condenser fan motor, evaporator fan motor, and fan blades for wear, obstructions, or damage.
  • Check the compressor for signs of hard starting, overheating, or frequent clicking from the overload protector.
  • Examine the ice maker and water system if the noise appears during fill cycles or ice production.

A refrigerator that runs continuously is often struggling to maintain temperature. This can be due to dirty coils, leaky door seals,
improper air circulation inside, or failing internal components. Our goal is to correct the problem so your refrigerator cools
reliably without wasting electricity or wearing itself out prematurely.

Water leaks, ice buildup, and frost problems

Another set of common issues homeowners notice involves water and ice. You might find water pooling under the fridge,
dripping inside the fresh food section, or see heavy frost accumulating on the back wall of the freezer. While a small amount of
moisture is normal, standing water or rapidly growing ice are signs something is wrong.

Common causes include:

  • Clogged or frozen defrost drain – When the drain line is blocked, defrost water has nowhere to go and can leak into the refrigerator or onto the floor.
  • Cracked or misaligned drain pan – If the pan that collects defrost water is damaged, water can escape instead of evaporating safely.
  • Damaged inlet line or water valve – For fridges with an ice maker or water dispenser, leaks may come from the supply line or internal valve.
  • Door not closing properly – Gaps or sagging doors let warm, humid air in, which quickly turns to frost inside the freezer.

Our technician will clear blocked drains, repair or replace damaged parts, and adjust doors or gaskets as needed. Addressing these
issues quickly is important not only to stop the mess, but also to prevent long-term damage to internal components and insulation.
A properly functioning refrigerator repair service visit will leave your unit dry, sealed, and defrosting as it should.

Lights, controls, and electrical issues

Sometimes the signs are more subtle than food going bad or water on the floor. You might notice that the interior light doesn’t turn on,
the digital display is blank, or the temperature controls seem unresponsive. In other cases, the fridge may randomly reset, beep,
or show error codes.

These symptoms can be related to:

  • A faulty door switch that fails to signal when the door is open or closed.
  • Problems with the user interface or control panel that affect how settings are read and changed.
  • A failing main control board that coordinates cooling cycles, defrost cycles, fans, and sensors.
  • Loose or overheated electrical connections at the outlet, power cord, or internal wiring.

Our technician will safely test voltages, inspect wiring, and evaluate control components to determine whether a switch, board,
or sensor needs replacement. With more and more refrigerators using advanced electronics, having a professional handle
these repairs helps prevent further damage and keeps your appliance running as designed.

Should I repair or replace my refrigerator?

A common question homeowners ask us is whether it is worth repairing an older refrigerator or if it’s better to buy a new one.
There is no single answer that fits every situation, but our refrigerator repair service is built around giving
you honest information so you can decide confidently.

We consider factors such as:

  • The age of the refrigerator – Newer units are often more cost-effective to repair, especially if the problem is limited to a fan, sensor, or control.
  • The estimated cost of the repair compared to replacement – We provide a clear quote before work begins, so you can compare it to the price of a new refrigerator.
  • Overall condition and performance – If the fridge has been reliable and energy efficient until the current issue, repair is often a smart choice.
  • Your preferences and kitchen setup – Built-in or cabinet-depth models are usually more expensive to replace, making repair especially attractive.

Our goal is never to pressure you into a decision, but to explain what is wrong, what it will take to fix it, and how long you can
reasonably expect the repair to last. If repair is the better option, we proceed with professional parts and workmanship.
If replacement makes more sense, we will tell you that honestly as well.

Why choose Appliance Repair Brothers for fridge repair?

Homeowners in Philadelphia and nearby New Jersey communities rely on Appliance Repair Brothers because we combine
technical expertise with friendly, straightforward service. When you choose us for your refrigerator repair service, you can expect:

  • Local professionals who understand the needs of households in our area and respond quickly when a fridge emergency happens.
  • Skilled technicians experienced with a wide range of refrigerator brands, styles, and configurations – top-freezer, bottom-freezer, side-by-side, and French door models.
  • Upfront pricing with a clear explanation of what is wrong and what the repair involves, so there are no surprises.
  • Quality parts and workmanship that follow manufacturer guidelines to protect performance and reliability.
  • Respect for your home – we work cleanly, protect nearby surfaces, and make sure everything is left in good order when the job is done.

Our mission is to get your refrigerator cooling properly again and to give you peace of mind that your food is safe and your
appliance is operating efficiently.

How to schedule your refrigerator repair service

If you’ve noticed any of the symptoms above – warm spots, spoiled food, loud noises, leaks, frost buildup, or electrical issues –
it’s best not to wait. Refrigerators rarely “fix themselves,” and minor problems can quickly become major ones if they are ignored.
A timely refrigerator repair service visit can save you the cost of a full replacement and prevent damage to your home.

To schedule service with Appliance Repair Brothers, you can:

  • Call our office during business hours to speak with a member of our team and choose a convenient appointment window.
  • Use the online form on our

    Refrigerator Repair Service
    page to request a visit.

Once your appointment is confirmed, a professional technician will arrive, diagnose the issue, and provide a clear plan to restore
your fridge. With our help, you can return to a kitchen where your food stays fresh, your refrigerator runs quietly, and your
energy bills stay under control.